Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client help crew is trained to rapidly care for all Linux shared website hosting packages clients’ problems and support inquiries. Via our ticket system, you’ll be able to send your question and a support crew fellow member will go back to to you in less than maximum 60 minutes. In reality, practice has demonstrated that the ordinary resolution time frame is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • Our help support service is offered by a group of educated employees who are prepared to answer your query straight away. It is easy to speak to the technical support team by opening a tech support ticket from your Site Control Panel or by sending us an e–mail message. On working days, you can also contact us on the phone or take advantage of the online chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • If you require guide while performing tasks within the Control Panel, you are able to always click on the Help button and pick your query in the group of articles or blog posts that will came up. We have also turned a number of the articles and reviews into video tutorials. The collection of instructional videos will show up if you pick the Videos key located in each section.