Support Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Solution Guarantee

  • Each ticket that you submit to our technical help Department will be replied to within less than 60 minutes. All popular requests will be taken care of immediately. Nevertheless, if the help question you have posted calls for aid from a skilled technician, we’ll forward the ticket to him and will inform you about the delay.

  • Top quality support service

  • Professional Client Help Service

  • We deliver 24x7 tech support by using a super–fast ticket platform built into your Control Panel. You can write to us all the time about any of the packages that come pre–installed on your virtual server, which include the desired Linux OS, the server admin panel and our custom made Site Control Panel.

  • Intuitive help center

  • A Descriptive Help Zone

  • In the Site Control Panel that will come gratis with your virtual server, you can discover an educative Help zone, which incorporates all you need to know about managing your web sites and software. We have integrated a wide array of how to articles and reviews and video courses that illustrate the basic website management duties in an easy–to–understand form.