Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • The Help section included in your Site Control Panel offers a selection of help articles and frequently asked questions. Aimed toward fixing any common problem that you might chance upon, they are written by our support team of skillful techs.

  • Top quality support service
  • Instructional Videos

  • We have prepared a selection of step–by–step video tutorials that visually explain how you can settle a common issue connected with your Linux shared website hosting packages account. You will find the instructional videos in the Help Center section.

  • Intuitive help center
  • A 1–Hour Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24–7–365 help desk service and a 1–hour ticket response guarantee. Our capable support engineers will be available to you 24 hours a day to attend to your inquiries and to settle any problem that you might face. Simply send a customer support ticket from the Help section and we’ll reply back to you extremely quickly.