A 99.9% Server Uptime
The main advantage of constructing your very own shared website hosting platform is that you don’t have to worry about compatibility – you set up a particular set of software tools in such a way as to be compatible with a given set of hardware elements. The result is something much more stable and reliable, as there are less possible risks of failure. We have built our cloud hosting system using tried and trusted hardware components plus a strongly customized version of SELinux so as to create a really safe and secure environment for all your websites.
That is the reason why, with all our Linux shared website hosting packages plans we offer a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
If you want to offer an enterprise–grade hosting service, you can barely lean on the default network configuration in a datacenter. We have set up our very own custom internal network to ensure a supersonic connection speed with the outside world.
And because of this, regardless of which datacenters you opt for: our USA data center, our UK data center, in our data center Finland, in our Eastern Europe data center or our Australian data center, you can enjoy an assured 99.9% network uptime. And this guarantee is valid with all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, when it is your cash at risk, you can’t feel really secure. This is the reason why, with all our cloud hosting plans we offer a 30–day money–back guarantee. If you don’t feel pleased with our service or if you want to use a bit more robust web hosting solution, such as a Linux VPS packages or a Linux dedicated servers hosting packages – you will get a full refund, without any obscure fees or refund charges.
24/7 Technical Support
If you happen to own a web hosting company, your technical engineers are extremely important. Because of this, we have attentively picked a very professional group of technical support engineers, each with many years of practice behind his back. Thanks to them, we offer 24x7 support with each of our web hosting plans.
And not just that, we offer a 1–hour response time guarantee. All tech support inquiries are replied to in less than 1 hour and our average ticket response time is just 20 minutes!