A lot of individuals who start using their first web hosting account, or change companies, normally have queries with respect to how specific operations are completed or come across complications when setting up different things such as e-mails, website settings, and so on. Because of this, a lot of web hosts have prepared documentation with popular questions and issues so as to help their clients obtain info swiftly and seamlessly. As a result, the customer support staff can devote more time to real problems that particular clients may be experiencing, since the solution for the smaller things will be available on the Internet and clients can easily handle them without having to contact the customer support team. Having comprehensive documentation is exceptionally important, particularly for new users with no prior experience, since the web hosting service entails a plethora of functions and many individuals can get puzzled about what action to take. A good knowledge base can both help you accomplish the things that you wish and get to know how the hosting service functions in general.
Extensive Online Documentation in Shared Website Hosting
All Linux shared website hosting packages
that we are offering include an extensive knowledge base where you can find all you should know with regards to your hosting account. Whether you’re planning to set up a brand-new database, to forward a domain name
using an .htaccess file or to create an email address on your desktop computer or mobile phone, you can simply check our step-by-step help articles and all the information that you need will be there. When you go to a particular section of the Hepsia Control Panel, you’ll see articles that are relevant to the features that can be accessed through it. If you want to check the whole collection of articles and get acquainted with all the functions that Hepsia is offering, or simply to read generic information about the web hosting service, you can examine the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our best to encompass any challenge that you may stumble upon, but in case you do not find the info that you’re searching for, you can always get in touch with us, as our customer care team representatives are available 24-7.
Extensive Online Documentation in Semi-dedicated Hosting
Our company’s semi-dedicated servers
offer an extensive article archive where you can find any information that you might need about our web hosting services or about the Hepsia hosting Control Panel that we’re using. We’ve created it on the basis of the feedback that we’ve gathered from our clients through the years and, as a consequence, our articles touch on specific issues that you may stumble upon and offer the most efficient way to solve them, for example receiving a 500 Internal Server Error message or not being able to send emails from your PC although you have the right outgoing mail server settings. The articles are available in every section of the Control Panel and you can browse them whenever you want. They can help you broaden your knowledge not only about our platform, but also about the web hosting service in general, as they feature detailed guidelines and general information such as what file permissions or cron jobs are.