1 hour ticket response
Fast assistance is our key priority and this is why we have a team of seasoned techs who are ready to offer a quick answer to any question that you may have. Simply open your customer support ticket from your Site Control Panel and we’ll get back to you within one hour in the worst case scenario. Actually, we strive hard and aim for a 20–minute trouble ticket response time.
A Top–Notch Customer Support Service
We’ve got a team of web hosting support experts who are prepared to reply to all your questions anytime you are in need of help. Most of our support engineers have many years of experience in the Linux shared website hosting packages niche, which suggests that you can always rely on prompt and in–depth answers to your problems.
An Easy–to–Browse Help Center
Built into the Site Control Panel is an easy–to–navigate Help section, which offers different information sources. You can browse through a regularly updated knowledge base featuring web hosting account administration articles and website management articles, check out our educational video tutorials or refer to our F.A.Q. repository.